Prism Case Study: One Hour Translation

In just a matter of hours, using only standard PC hardware, One Hour Translation implemented Prism to deliver the management dashboards, operational reports and analytics it needed.

What is One Hour Translation?

One Hour Translation (OHT) is a leading professional translation service provider, serving thousands of business customers across the globe. OHT provides professional translation services into 60 languages, thanks to a community of over 10,000 certified translators from 100 countries, as well as proofreading and transcription services. The company, established in 2008, is based in Nicosia, Cyprus with a sales office in New York.

What business needs was One Hour Translation looking to solve when they came across Prism?

OHT was looking for a way to easily track and analyze key business metrics, such as revenue channels and customer segments, and to generate detailed operational performance reports. Since the company’s operational data consists of about 20M records in a 100GB MySQL database, the solution had to easily integrate with MySQL and quickly process large amounts of data.

How was One Hour Translation trying to address these needs before implementing Prism?

Before using Prism, OHT used various piecemeal solutions to try achieve the reporting and analytics it needed, including manual analysis and home-grown software. Some of its analytics requirements were not being met at all.

What other solutions did One Hour Translation evaluate before selecting Prism?

The company explored the possibility of expanding development of its in-house analytics software development, but deemed it too expensive and time-consuming. The company then evaluated BI solutions from several leading BI software vendors before selecting Prism.

Why did One Hour Translation select Prism over the alternatives?

Prism had four primary advantages over the competition, which made it an easy choice:
1. The agility of the Prism software to answer current and future questions in a very simple and efficient way
2. The ability of the company’s in-house team to easily create, maintain and modify Prism reports and analytic applications for any future needs without the need for expensive maintenance and support services
3. The rapid analysis of large amounts of data using inexpensive hardware, as demonstrated even before purchasing the software
4. The extremely short implementation time: it took only three hours of planning and ten hours of implementation to be up and running with all the initial reports OHT wanted

How was the Prism implementation carried out?

Even before making the decision to purchase Prism, SiSense worked with OHT to implement a thorough demonstration of Prism running over OHT’s actual data. This was accomplished via Web conference only, with Prism running on standard desktop PC hardware. Following the purchase decision, OHT personnel traveled to SiSense’s offices for ten hours of implementation and training. Overall, it took only three weeks from the initial demo to the live, fully-functional BI solution.

How is One Hour Translation using Prism to solve its business needs today?

OHT management now enjoys the benefits of a comprehensive dashboard which presents live transaction and project data, as well as drill-down views into specific customer, transaction and translation project data. All the managerial and operational reports required by OHT are available, and the ability to easily make modifications means that the dashboards and reports are improving all the time to answer new business questions.

What are the greatest business benefits that One Hour Translation is enjoying with Prism?

The ability of OHT management to monitor all business processes in realtime allows fast responses to take advantage of new business opportunities as they arise and to prevent small problems from becoming big ones.

What do One Hour Translation's Prism users have to say about the product?

Prism allowed us to implement a leading BI system in a very short period of time and at an extremely affordable price.
–Ofer Shoshan, CEO, One Hour Translation

Using Prism, I am able to get a full picture of all business processes in realtime, and to generate new types of analysis with very little effort.
–Lior Libman, COO, One Hour Translation