Another year, another Gartner Magic Quadrant for Analytics and Business Intelligence Platforms. For me, this year is a bit different as it’s my first as part of the Sisense team. In the past year that I’ve been with Sisense, I’ve watched as we’ve ensured our platform encompasses everything organizations need for instant insights, launched some of the most innovative features out in the BI market to date, and continued to tirelessly invest in our commitment to treating customers as partners.
Seeing all these efforts culminate in being acknowledged as a Visionary in the Gartner Magic Quadrant for Analytics and Business Intelligence Platforms and being positioned highest among Visionary vendors on the ‘ability to execute’ axis, solidifies our consistent commitment to innovation, customer success, and developing features to empower and enable analytics builders.
Our drive for innovative and creative ways to answer business intelligence problems stems from the needs of our customers and the market. It’s in our DNA to think of our customers as partners, which is why we’re ranked the highest for ethics and customer experience, which includes support, time to resolve, expertise, and upgrade experience.
This ranking gets me especially excited. As much as we obsess over the success of our customers and follow our Net Promoter Score religiously to make sure our customers see value as quickly as possible, to have them confirm that our platform and the services we offer truly do the job has all of us over the moon.
Reframing What’s Possible
As a true end-to-end analytics platform, we pride ourselves on the ability to provide value for every person in the analytics chain – starting with data engineers. This year we saw the launch of our Elastic Data Hub, which allows you to leverage your entire data landscape with both live and cached connectivity for key cloud-native high-performance data warehouses such as Redshift, Google BigQuery, and Snowflake.
The Elastic Data Hub provides the ability to deliver on your organization’s analytics strategy even when changes occur to underlying source systems and reframes what’s possible when it comes to data management. Supporting our goal to give the fastest time to value, this ensures that time to insight is reduced drastically by eliminating the need for lengthy migration processes before analysis can be performed.
Constant innovation and finding creative solutions to business intelligence problems is part of who we are. Beyond the Elastic Data Hub, in the past year, we literally stayed on the edge of innovation by releasing Sisense Hunch™, our data cognition engine, which enables millisecond analysis on the edge through deep neural networks. We also launched Analyze with Insight Miner, which automatically uncovers patterns, trends, and anomalies in your data through artificial intelligence and machine learning in their truest forms. Not to mention Sisense BloX, which gives developers a tool to create actionable analytic apps in an open, low-code environment.
Why do we put such a strong emphasis on innovation? We know that not everyone is a data person and sometimes, a dashboard just won’t deliver the impact it can. Adding features into our platform that allow developers to customize their organization’s analytics offerings and deliver value fast (and beyond dashboards) is integral to future proofing any analytics deployment.
With more and more consumers expecting to have a glimpse at their data, product teams will need to figure out the best way to deliver this data to their end users. Companies that fail to incorporate analytics into their strategy will quickly lose market share to their competitors who do.
I’m happy to say that Sisense has deep expertise in embedded analytics and has partnered with organizations from around the globe to enhance their products and services with powerful white-labeled analytics that their customers love. And we’ve also got almost 50% of our installed base embedding our analytics platform into their products, so you know you can count on us when you’re ready to put analytics in your product.
Insights For Everyone
So, what does this all mean? Our efforts in streamlining data management, innovation, and customer support ultimately ensure those insights are accessible to everyone. As data continues to be democratized and people look for more ways to consume data outside of standard dashboards, we promise that we will be at the forefront of enabling that to happen with a platform that is enterprise-ready, future-proof, and scalable to fit any analytics use case that may come your way.
Gartner Magic Quadrant for Analytics and Business Intelligence Platforms, Cindi Howson, James Richardson, Rita Sallam, Austin Kronz, 11 February 2019.
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Former Sisenser Mindi Grissom has over 5 years of experience in the technology industry, helping thousands of organizations transform their business with data and analytics.