Tel Aviv, Israel
We are Sisense.
Sisense is leading innovation in the agile business analytics market. We pair our innovation with an obsession for customer success, giving customers around the world an analytics solution that makes it easy to explore data and instantly get the answers needed, regardless of technical expertise. Sisense’s complete BI software platform offers data mash-up of complex data sets, a radical analytics solution, AI, machine learning, and natural language processing creating the most innovative solutions for how people will consume data in the next five years. This makes us the ideal platform for both startups and global brands like GE, Wix, Nasdaq and Philips, Skullcandy, Airbus, Fujitsu, and more.
What Are We Looking For?
We are looking for a talented Customer Success Manager for our SMB Accounts.
Customer Success Managers at Sisense are viewed as trusted partners by our account base. Dynamic, focused, creative and well-organized individuals that won't take no for an answer, the SMB CSM will become a key member of our CS group in Tel Aviv. The core responsibilities of this role involve managing a large portfolio of SMB customers, identifying their business needs and ensuring they renew and grow their partnership with us.
The best candidate will be extremely proactive and productive under high-velocity volume and pace while being constantly curious about the customer's business needs and level of satisfaction.
Are you the right person?
What Will You Do?
What Should You Have?