High Level Design
Overview
Surveys are a very common tool to acquire information about a field of interest; dashboards are a great tool to gain insights and derive action items from those surveys by finding a correlation between participants’ satisfaction and dissatisfaction in various fields. In this example, the survey is being done in order to learn about the satisfaction and opinions of a community.Goals
Improve residents’ quality of life by improving areas of concern and maintaining satisfying areas.
Objectives
- Identify common areas of concern for all residents and in particular demographics
- Identify common areas of satisfaction for all residents and in particular demographics
- Understand what specific issues affecting the residents’ quality of life and satisfaction
KPI Architecture
Objectives | KPIs | Measures | Data Source |
Identify common areas of concern and of satisfaction for all residents and in particular demographics | Participants’ Demographics | # Participants by Age Range | Dim Participants |
# Participants by Gender | Dim Participants | ||
# Participants by Area (zip code) | Dim Participants | ||
The main concern of the participants regarding the city | # Participants emphasizing the same issue in free-text question | Survey | |
The main satisfaction of the participants regarding the city | # Participants emphasizing the same topic in free-text question | Survey | |
Participants’ Rating per Field | # Participants per rating by question | Transposed Survey | |
Understand what specific issues affecting the residents’ quality of life and satisfaction | Issues that affect the overall rating of the city | # Participants per rating in certain question in correlation to another question | Transposed Survey, Transposed Survey Dup |