Sisense recommends installing Sisense in a staging environment, where you can check all of your ElastiCubes and dashboards, as well as test different configurations and customization options. When everything is working as expected, deploy Sisense in your production environment. To learn more about migrating your installation, click here.

Providing Remote Access to the Sisense Web Environment

To maximize the Sisense experience, you will want to make your dashboards accessible to external users outside the organization’s network. This requires the following configurations:

  • Open TCP port (default is 8081) to access the Sisense Web Application internally.
  • Ensure that your Sisense machine has a public IP address or domain name associated with a public IP for external access.
  • Open port 443 if you are using SSL. Sisense recommends using SSL for secure connections or a VPN solution. For more about implementing SSL, click here.

External users who were granted access can view dashboards by entering the machine’s IP and the port number, for example: xx.xxx.xx.xx:8081 or my.company.com:8081

Click here to learn more and see troubleshooting tips.

Providing Remote Access to the ElastiCube Manager

In some cases, you may want to provide external access to the ElastiCube Manager for designing and modeling your ElastiCubes. In such cases it is necessary to consult your Sisense Success Manager to make sure your licensing terms allow this option.

In addition, make sure that ports 811, 812 on your Sisense machine are open.

Note: To avoid exposing your data, do not open ports 811/812 without the proper security measures.