REFER-A-FRIEND PROGRAM TERMS AND CONDITIONS

ELIGIBILITY

Basic qualifications for the Refer-A-Friend program:

  1. You must refer a company which is not your company or current employer and has not been engaged with Sisense in any previous, ongoing or prospective business relationship.
  2. The company which you refer must complete a transaction with Sisense for an annual license within 12 months of the date of the referral.
  3. You must complete and submit the Refer-A-Friend referral form available at /get/refer-friend/ or print it out and submit it via email to the following email address: [email protected]
  4. To claim the Referral Award, you will be required to provide your full address and a photocopy representation of your government issued ID/Passport. You may also be required to provide additional documents required for tax withholding purposes.

THE REFERRAL AWARD (Referring Customer)

The Referral Award will be a $500 USD gift card at Amazon.com or equivilant for local currency and georgraphically local Amazon online store.

The Referral Award will be awarded once payment of the fees for the first year of the contract with the referred company have been received in full. Sisense will execute the purchase of the Referral Award merchandise and deliver the Referral Award merchandise to the address provided by you on the Referral Form. You are solely responsible for giving Sisense your correct address and waive any claim against Sisense that the Referral Award merchandise has not been received or was not able to be delivered due to the incorrect address you provided. If Sisense is unable to ship and deliver the Referral Award merchandise to you for whatever reason, including but not limited to regulatory reasons then Sisense may at its sole discretion provide different Referral Award merchandise of equivalent value, with or without prior notice to you.

Sisense, at its sole discretion and for any reason, reserves the right to reject referrals including but not limited to referrals for companies that are duplicative, or are for existing customers, prospects or partners of Sisense. If you successfully refer more than 3 companies, you will no longer be eligible to receive a Referral Award via the Refer-A-Friend program and will be eligible to join the Sisense Referral Program.

THE REFERRED CUSTOMER BENEFIT (Referred Customer)

Any new customers that are signed as part of the Refer-A-Friend program will be entitled to free consulting hours provided by the Sisense Customer Success Team as outlined in this table:

Deal Size Professional BI consulting by a dedicated Sisense Success Manager
Up to $50,000
(annual fee)
25 hours
$50,000 and above
(annual fee)
50 hours

The consulting hours provided as the Referred Customer Benefit will expire if not used prior to the one year anniversary of the execution of the referred customer’s agreement with Sisense. Such services are otherwise provided under the Sisense Professional Services Terms and Conditions.

RESTRICTIONS

The purpose of Sisense’s Refer-A-Friend program is to encourage users to introduce Sisense to their colleagues, friends, business partners and customers. However, Sisense does not allow you to:

  • use the Refer-A-Friend program for any purpose that is unlawful or prohibited by these Terms;
  • resell all or any part of the Referral Award;
  • use the Refer-A-Friend program to send altered, deceptive or false source-identifying information or spam, including but not limited to sending out junk emails with the referral link.

Previous and current Sisense employees are not eligible to participate in this program.

You are responsible for determining that participation in the Refer-A-Friend program and receipt of the Referral Award is in compliance with all policies and requirements of your company. Your participation in the program will be considered confirmation of your full compliance with any such policies and requirements.

Please note, Sisense is not responsible for any service or product defects or product warranty relating to the Referral Award items, which shall be governed solely by the terms offered by the manufacturer or direct provider of such item. All travel is at your own risk.

THE REFER-A-FRIEND PROGRAM AND THE REFERRAL AWARD IS PROVIDED ON AN “AS IS” BASIS WITHOUT WARRANTIES OR COVENANTS OF ANY KIND, WHETHER EXPRESS, IMPLIED OR STATUTORY, AS TO THE OPERATION OF THE REFER-A-FRIEND PROGRAM, ANY MATERIALS OR ANY SERVICES OR PRODUCTS AVAILABLE IN CONNECTION WITH THE REFER-A-FRIEND PROGRAM, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, ACCURACY, COMPLETENESS, RELIABILITY, AND NON-INFRINGEMENT.

IN NO EVENT SHALL SISENSE BE LIABLE FOR ANY DIRECT, SPECIAL, INDIRECT OR CONSEQUENTIAL DAMAGES, OR ANY OTHER DAMAGES OF ANY KIND, REGARDLESS OF THE TYPE OF CLAIM OR LEGAL THEORY ASSERTED, ARISING OUT OF OR IN ANY WAY CONNECTED WITH (I) THE PARTICIPATION IN THE REFER-A-FRIEND PROGRAM, OR (II) ANY CLAIM ATTRIBUTABLE TO ERRORS, OMISSIONS, OR OTHER INACCURACIES IN THE REFER-A-FRIEND PROGRAM OR ANY REFERRAL AWARD, EVEN IF SISENSE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT SHALL THE AGGREGATE LIABILITY OF SISENSE (WHETHER IN CONTRACT, WARRANTY, TORT, STRICT LIABILITY, OR OTHER THEORY), ARISING OUT OF OR RELATING TO THE REFER-A-FRIEND PROGRAM, ANY PROGRAM RELATED MATERIALS OR SERVICES, OR ANY REFERRAL AWARDS, EXCEED $5.00.

TAXES

Sisense is not responsible for any taxes, customs or other tax issues relating to the issuing of this Referral Award. Any additional tax payment is your sole responsibility.

If and to the extent Sisense is required by an authorized tax authority to withhold any taxes on the Referral Award, Sisense shall provide all required reporting and withhold any such amounts as required by law.

PAYMENTS

In order to receive your Referral Award you may be subject to additional payment requirement such as, for example, customs payments, income tax, etc. You are solely responsible for payment for all such taxes as they are levied and as they apply to you. Sisense shall make no such payments and shall not be responsible for any payment of any amount required in order to allow the delivery and shipment to you other than the payment to the Common Carrier.

TERMINATION

Sisense reserves the right to terminate the Refer-A-Friend Program at any time at its sole discretion. Sisense also reserves the right to terminate any Referral Award at its reasonable discretion.

GOVERNING LAW

These Refer-A-Friend program Terms and Conditions are governed by and will be enforced under the laws of the State of New York.