Sisense Earns “Perfect Recommend” Ranking, Recognized as Market Leader for Second Consecutive Year in Dresner’s 2017 Wisdom of Crowds BI Market Study
Sisense recognized as best-in-class for sales responsiveness, product ease of installation, ease of administration, professionalism, and product knowledge
Sisense, disrupting the BI market by simplifying business analytics for complex data, today announced that once again this year it has been positioned as a Leader by Dresner Advisory Services in the 2017 Wisdom of Crowds® Business Intelligence Market Study, consistently scoring above the overall sample group. The recognition further validates Sisense’s market leadership, as the company disrupts BI by delivering instant value to non-technical users through radical innovation and an obsession with customer success.
The Wisdom of Crowds BI Market Study is an objective source of industry research that surveys end-users of BI platforms, which businesses use to understand how peers are leveraging and investing in business intelligence and related technologies. Based on customer input, Sisense earned scores consistently above the overall sample, and was named a leader in both the Customer Experience and Vendor Credibility models. The company’s overall score rose in 2017, with key improvements across virtually all categories of measurement, including value, robustness/sophistication of technology, product knowledge, time to resolve problems, completeness of functionality, and ease of administration.
The report, based on input from more than 1,400 end users overall, gives Sisense a “perfect recommend” score for the second year in a row. Sisense ranked best-in-class for sales responsiveness, follow-up after the sale, product ease of installation, ease of administration, technical support professionalism, consulting professionalism, product knowledge and continuity.
We are honored to earn this recognition as further proof that our customers — from startups to leading global enterprises — are realizing incredible business value from Sisense. Customer success is a central priority for our organization. We are obsessed with helping our customers achieve their business objectives by revealing insights from complex data.Amir Orad, CEO of Sisense
Dresner’s Customer Experience model evaluates the real-world experience of customers working with vendors’ technology solutions on a daily basis, comparing vendor sales and service against customer sentiment surrounding product and technology. Sisense scored incredibly high for customer experience, due to its commitment and focus on customer service and satisfaction that go above and beyond what industry competitors are delivering.
The BI market continues to evolve and innovate at a rapid pace, with businesses having more technology options than ever before. Our 2017 study provides a wealth of information and analysis, to help businesses evaluate which solutions best meet their needs — based on sales and acquisition experience, value for price paid, product and technology, technical support, consulting services, integrity and recommend. We congratulate Sisense on again being a leader in this year’s study.Howard Dresner, President, Founder and Chief Research Officer at Dresner Advisory Services
Businesses today face daunting challenges as the amount of data and data sources they need to manage grows and becomes increasingly complex. Sisense is simplifying business analytics for these complex data environments, by reducing IT’s involvement and enabling every business user to access powerful insights that drive swift business actions.
Dresner’s acknowledgment of Sisense’s market leadership comes on the heels of multiple other industry recognitions — including Sisense moving from a Niche Player to a Visionary in Gartner’s Magic Quadrant for BI and Analytics Platforms. CRN also named Sisense to its 2017 Big Data 100: 40 Coolest Business Analytics Vendors and Forbes contributor and enterprise analytics influencer Louis Columbus recognized the company and CEO Amir Orad as a top-five Big Data company and CEO to work for — based on Glassdoor rankings.
To learn more about Sisense, please visit: https://www.sisense.com/
To download a copy of the 2017 Dresner Wisdom of Crowds Business Intelligence Market Study, please visit:https://www.sisense.com/whitepapers/dresner-wisdom-of-crowds-2017/