Bol.com Uses Measuremen & Sisense to Bring eCommerce Insights to Its HeadquartersBol.com, the leading webshop in The Netherlands and Belgium for 16 million items turns its headquarters into a laboratory to create what may be the largest ever in-office study of worker collaboration, efficiency, and happiness, using Measuremen and Sisense
AMSTERDAM – January 8, 2019 –Sisense, disrupting the business intelligence (BI) market by simplifying business analytics for complex data, today announced that it has entered into a multi-year relationship with bol.com to help the eCommerce giant bring data-driven insights to its brick-and-mortar offices. Measuremen will tap Sisense, a company that is disrupting the BI market by simplifying business analytics for complex data, to provide an analytical overlay to its measurements, in what may be the largest-ever in-office study of workplace efficiency and productivity.
“Bol.com is a master of tracking behavior online, but it found it a lot more challenging to measure complex behaviors in the physical world. Measuremen is the leader in measuring worker activity to provide workplace transparency, increasing efficiency and productivity based on evidence, not theory. Combined with the robust analytical capabilities provided by Sisense, we are confident that we’ll bring the same level of transparency to bol.com’s physical workplace that it sees in the digital world.”The workplace occupancy and utilization studies that Measuremen undertakes are very thorough and result in objective and reliable reports. A core group of observers are selected for each project and use a smartphone that runs a Measuremen developed application to register the activity taking place at every workspace. A big dataset is collected as this study runs continuously for ten work-days with at least six ‘walkaround’ surveys per day. The study is focused on the bol.com headquarters, which encompasses 2,200 workstations, 1,500 professionals and a varying pool of part-timers spread across 3 buildings. A clear view on which work patterns occur structurally across different teams helps the bol.com workplace team provide an optimized work environment for these specific teams to make them perform even better and increase overall productivity. By observing the use of all meeting facilities, Measuremen enables the bol.com real estate and facility teams to turn all of this data into highly valuable insights for better decision-making.
“Sisense is dedicated to making complex data simple, and embedding insights everywhere. The idea of ‘embedding insights everywhere’ is traditionally associated with a product or a platform, but there’s tremendous potential in embedding analytical insights into workplaces and processes. It is great to see Measuremen using Sisense to realize that potential at bol.com.”Bol.com is owned by Ahold-Delhaize, one of the world’s largest retailers, which operates numerous supermarkets in the US like Food Lion, Stop & Shop, Peapod, and Bfresh.