Sisense First Line Support Virtual Course

In this hands-on, interactive course, seasoned Sisense Technical Consultants will walk you through the Sisense application architecture. You’ll learn how to troubleshoot common issues across various areas of the application, familiarize yourself with Sisense logs and Sisense-specific troubleshooting tools, and gain hands-on practice in solving these common issues in our virtual lab.

Certificates

Upon course completion,
Sisense Customers and Partners will earn a Digital Credential they can use to share their accomplishments across their social networks, email signatures, or digital resumes.

Audience Prerequisites

Windows OS and Basic IT Background Required

Technical Requirements

The Course is Applicable for Sisense for Windows, V7.4, and Above, Stable Internet connection, Headphone and Microphone, Webcam preferred

Agenda

Here’s what’s scheduled for the event (All sessions are in Eastern Time Zone)

Session #1

Session time: February 22, 2021 | 9:00 AM-12:00 PM

Sisense architecture internals.
Sisense Troubleshooting process and tools.

Session #2

Session time: February 24, 2021 | 9:00 AM-12:00 PM

Installation, upgrade and Licensing.
The build process.

Session #3

Session time: March 1, 2021 | 9:00 AM-12:00 PM

Sisense Dashboards and the query process.

Session #4

Session time: March 3, 2021 | 9:00 AM-12:00 PM

Export to PDF and email.
Escalating to Sisense Support.

We Appreciate our Customers’ Feedback!
Here’s what course participants had to say…

“The way it was planned, delivered. The hands-on experience.. every aspect of the workshop was finely planned & developed”.
Technical Support Team Lead, Technology Company

“Detailed explanation, with visual part of real problems, great workshop with the comfort of being in front of a computer”.
BI Architect and Sisense Admin, Financial company

“The training covered the troubleshooting steps, checking logs, isolating the components, and problem areas. It was very good, I feel competent enough to help our customers and resolve their queries”.
Technical Support, Technology Company

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Once submitted, send us a screenshot of the confirmation screen to [email protected] and we’ll send you a coupon code to use for the virtual course of your choice.