How to Find a BI Solution with Great Customer Support
Inside the Whitepaper:
- What constitutes topnotch customer support
- Six common BI problems customer support (should) solve
- Verified analysts reports & review sites to evaluate BI solutions’ customer support
Who Should Read This:
If you are looking for a Business Intelligence solution that your company will actually use, and/or are responsible for how well your company rolls out, uses, and adopts a BI solution – this guide is for you.
What You’ll Learn:
Customer Support is the hands-on assistance supplied from the Business Intelligence (BI) vendor with their team of experts. Great customer support will ensure your company rolls out, uses, and adopts the BI solution – determining its overall success.
Learn what constitutes great customer support, six common BI problems that customer support can solve, and the verified review sites and reports that evaluate a BI solution’s customer support.
“Customer support team should be set up ready to provide you with support for implementation, scaling, modeling data, and generally to help you make the most of your analytics tools – with a goal of end-user enablement.”