For many businesses interested in offering intelligent analytic solutions, it isn’t readily apparent how critical a role proper data protection and consumer privacy practices can play. When working with personal information, organizations must ensure that any third-party vendors with access to the data will remain compliant with the privacy laws governing their jurisdictions.
That’s why Sisense places such a heavy emphasis on deploying state-of-the-art software and adopting industry best-practices that are specifically geared towards ensuring data privacy. The latest step Sisense has taken to further this goal is through its recent certification with the ISO 27701 for PII Processors.
This significant achievement marks a new chapter in Sisense’s ability to offer best-in-class analytics implementations that bolster clients’ personal information protection. Here is why an ISO 27701 certification matters and what it means for Sisense’s existing and future customers.
What Is ISO 27701?
For decades, the <a href="https://www.iso.org/home.html">International Organization for Standardization</a> (ISO) has developed and published standards on a wide variety of topics and industries. From net-zero environmental impact guidelines to quality management regulations, the ISO is a globally respected resource that keeps businesses accountable to their customers and each other.
In the case of ISO 27701, organizations need to specifically implement, maintain, and continually improve on a <a href="https://www.isms.online/privacy-information-management-system-pims/">Privacy Information Management System</a> (PIMS) in order to be eligible for certification. In general, PIMS represents a set of procedures and policies that organizations develop to ensure compliance with privacy and data protection laws. With clearly defined <a href="https://www.isms.online/iso-27701/#:~:text=Privacy%20information%20management%20covers%20the,comply%20with%20regulations%20like%20GDPR.">collection, processing, storage, and deletion of personal information policies</a>, companies that implement PIMS are better positioned to handle personal information and communicate all relevant operational procedures to customers and internal stakeholders.
Certification in ISO 27701, then, means that the organization’s PIMS was modeled after some of the strictest laws and regulations related to the protection of personal information currently applicable, including the <a href="https://gdpr-info.eu/">General Data Protection Regulation</a> (GDPR) and California Consumer Privacy Act (CCPA). This adherence, in turn, should give customers, investors, and consumers the comfort that personal information is being handled appropriately.
How Sisense Became ISO 27701 Certified
The PII Processors certificate subsumed under the ISO 27701 best reflects how Sisense processes personal information. The auditors, who audited our policies, procedures, and practices for processing personal information in accordance with ISO&#8217;s requirements, have determined that these meet the ISO 27701 requirements.
As a <a href="https://commission.europa.eu/law/law-topic/data-protection/reform/rules-business-and-organisations/obligations/controllerprocessor/what-data-controller-or-data-processor_en">data processor</a>, Sisense provides <a href="/platform/privacy-and-data-protection-center/">transparent documentation</a> around all its data policies that help customers understand how their privacy and data protection obligations are met. The Sisense <a href="/platform/privacy-and-data-protection-center/">Privacy and Data Protection Center</a> contains several resources for customers including a:
<ul>
<li><a href="/platform/security-and-trust/gdpr-compliance/">Q&amp;A page</a> for modern data protection laws that Sisense complies with, like the GDPR and the CCPA.</li>
<li><a href="https://pages.sisense.com/rs/601-OXE-081/images/Data-Processing-Addendum.pdf">Data Processing Addendum</a> (DPA) that goes into further detail about the data protection and security measures in place to protect the personal information of customers (and, subsequently, their own customers).</li>
<li><a href="/legal/service-providers/">List of Sub-processors</a> that Sisense has assessed to ensure they have adequate security measures, certifications, and data practices before working with them.</li>
<li><a href="/legal/government-requests/">Government Requests Principles guide</a> that describes Sisense’s approach to government agency requests for customer data.</li>
</ul>
What ISO 27701 Certification Means For Your Data Privacy
The ISO 27701 certificate serves as a third-party, independent assurance that Sisense gathers, stores, and retains personal information in accordance with some of the most advanced and strict data privacy regulations on the international stage. This in and of itself is a significant achievement and one that visibly reflects Sisense’s internal commitment to safeguarding customer information.
Existing Sisense customers and prospects looking for an analytics solution should view an ISO 27701 accreditation as a symbol of Sisense’s ability to protect personal information. The typical due diligence process that assesses a company’s security and data protection capabilities can add time to identifying and signing a contract with the right third-party partner.
Standards like the ISO 27701 greatly expedite stakeholder buy-in and shorten implementation timelines. Rather than submitting time-intensive questionnaires, engaging in interviews, and reviewing dozens of documents in an effort to estimate Sisense’s level of compliance with privacy and data protection laws, businesses can now choose to rely on Sisense’s ISO 27701 certificate as a third-party assurance for the level of protection that Sisense applies to their personal information.
When it comes to providing secure and adaptable analytics solutions, Sisense offers a credentialed, intelligent platform that can convert data into revenue. With AI-powered processing, Sisense supports embedded analytics platforms based on pro-code, low-code, and no-code development techniques. ISO 27701 is just one more proof point for the value Sisense can bring to product teams wanting to flesh out their offerings with accessible, relevant analytics tools.
For more information on how Sisense can elevate your product line with our embedded analytics program, contact us <a href="https://www.sisense.com/">here</a>.

Sisense Achieves ISO 27701 Certification for PII Processors: What That Means For You

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